FarmKey - no orders honoured.
I have placed a few orders for agricultural seeds on farmkey.in and here is my experience.
What is nice:
- A reasonable range of seeds and a small range of fertilizers and pesticides are displayed on the website. However, a good number of seed varieties show up under each crop, compared to other online shops.
- Seed selection by crop from menu works well.
What can improve:
- All orders I have placed were cancelled without any notice; no product was shipped. No cancellation emails were sent.
- No order confirmation or shipment emails were ever received.
- Range of products is limited.
- When orders are not dispatched, the prices on the site have little meaning.
Conclusion:
FarmKey appears to merely be a nice looking site listing seeds and other products, without really having backend infrastructure or processes to deliver. After a customer spends a lot of time to research, identify seed varieties and other items to buy and place an order, simply cancelling the order without even a notice amounts to thorough disrespect to the customers’ time.
Even though @farmkeyindia has a presence on FarmNest product support, the experience with them so far is anything but positive and cannot be currently recommended.
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